Systems integration

API integrations that connect systems into one business workflow.

When applications, booking technology, payments, devices or internal systems need to exchange data, we build an integration layer that clearly defines what is transferred, when and why.

Integration issue

Systems can be good individually and the process still bad.

01
Duplicate data sources.It is not clear which system is authoritative for certain information.
02
Information delay.A change in one system reaches the other too late.
03
Manual transfer.People become the integration layer between applications.
04
Fragile links.The integration works only while nothing changes and no errors occur.
Connection areas

From travel distribution to IoT devices.

PMS

Property systems

Bookings, properties, guests and operational data.

OTA

Distribution

Channel Manager, sales channels, pricing and availability.

PAY

Payments and services

Connecting external platforms with internal business logic.

IOT

Smart property

Devices and physical space related to reservation and facility status.

Integration starts with the data model.

Before the endpoint, we define data ownership, synchronisation direction, error rules and business event that the integration should support.

The aim is to build a workflow that can be understood, monitored and developed further, rather than simply connecting an API.

From integration to process

We connect the systems according to the business rule.

An integration can be a standalone project or the foundation for business process automation, a new booking platform or custom software. In travel technology, we start with bookings, availability and operational workflows.

Read how to plan for reliable integration β†’

FAQ

API integrations

Can you integrate two existing systems?

Yes, after checking the API documentation, data, sync rules and system limits.

What if the external system does not have an API?

First establish whether there is an approved alternative. Unreliable or unauthorised workarounds are not a suitable starting point for a project.

How to prevent duplicate or wrong data?

By defining sources of truth, business events, synchronisation rules, and error procedures.

Is API integration a separate project?

It can be a separate project or part of platform development and automation, depending on the goal.

Got two systems that need to talk?

Describe the integration β†’